Orders are prepared with care to assure accuracy. Shipping time is 4 weeks or less. All items are carefully packed to prevent shipping damage.
Many of the Brookfield products may be shipped UPS though planters and larger pieces must be shipped common carrier. The receiver should be prepared to accept freight delivery.
Orders delivered by common carrier are palletized. If lift equipment or loading dock are not available the metal banding can be clipped, breaking up the shipment, so it can be unloaded piece by piece. For special circumstances freight companies can provide a lift gate and inside delivery at an additional cost. Orders may also be picked up at our North Georgia facility near Chattanooga, Tennessee.
If shipping damage should occur, please note on Receiving bill and notify us within 72 hours.